1. About MicroCache
MicroCache d.o.o. is a software development company based in Croatia. We provide software development, web development, mobile app development, integrations, automation, consulting, maintenance, and related technology services.
Company: MicroCache d.o.o.
Address: COMPANY_ADDRESS
OIB / Company ID: OIB_OR_COMPANY_ID
Website: https://microcache.io
Email: support@microcache.io
2. Acceptance of these Terms
By accessing or using our website, contacting us, requesting a proposal, or using our services, you agree to these Terms of Service.
If you do not agree with these Terms, you should not use our website or services.
3. Website use
You may use our website for lawful purposes only. You agree not to misuse the website or interfere with its normal operation.
You agree not to:
- Use the website for illegal, harmful, or fraudulent purposes
- Attempt to gain unauthorized access to our systems
- Interfere with website security or functionality
- Copy, scrape, or reproduce website content without permission
- Submit false, misleading, or malicious information through our forms
- Upload or send viruses, malware, or harmful code
4. Services
MicroCache may provide services including software development, web development, mobile app development, API integrations, automation, consulting, technical support, deployment, maintenance, and related technology services.
The exact scope, timeline, price, deliverables, responsibilities, and payment terms for any client project will be defined in a separate proposal, agreement, statement of work, invoice, or written communication between MicroCache and the client.
5. Proposals and project estimates
Any proposal, estimate, timeline, or price shown on our website or communicated before a formal agreement is for informational purposes only.
A project is considered confirmed only when both parties agree to the scope, timeline, price, and other relevant terms in writing.
6. Client responsibilities
When working with us, clients are responsible for providing accurate information, timely feedback, necessary access, content, credentials, approvals, and any other materials required to complete the project.
Delays in providing required information, feedback, access, or approvals may affect project timelines, delivery dates, and costs.
7. Payments
Payment terms, prices, currencies, taxes, due dates, and accepted payment methods will be defined in the relevant proposal, invoice, contract, or written agreement.
Unless otherwise agreed in writing, all fees are non-refundable once work has started, except where required by applicable law or explicitly agreed between MicroCache and the client.
8. Taxes
Prices may be subject to applicable taxes, including VAT, depending on the client, location, service type, and applicable law.
The client is responsible for providing correct billing information and any required tax identification details.
9. Intellectual property
Unless otherwise agreed in writing, MicroCache retains ownership of its pre-existing tools, libraries, templates, know-how, internal systems, reusable components, designs, workflows, and development methods.
Client-specific deliverables may be transferred to the client according to the agreed project terms, once all required payments have been received.
The client confirms that any content, brand materials, images, copy, data, or other materials provided to MicroCache do not infringe the rights of third parties.
10. Third-party services
Our website or services may use, integrate with, or link to third-party services, platforms, APIs, hosting providers, payment providers, analytics tools, app stores, email providers, or other external systems.
MicroCache is not responsible for the availability, pricing, performance, policies, security, or actions of third-party services. Your use of third-party services may be subject to their own terms and privacy policies.
11. Hosting, deployment, and maintenance
If MicroCache provides hosting, deployment, monitoring, maintenance, or support, the details will be defined separately in a written agreement or service plan.
Unless explicitly agreed otherwise, we do not guarantee uninterrupted availability, error-free operation, specific uptime, or permanent support for any website, app, integration, or system.
12. Confidentiality
During communication or project work, either party may share confidential business, technical, financial, or operational information.
Both parties agree to use reasonable care to protect confidential information and not disclose it to third parties unless required for project delivery, permitted by the other party, or required by law.
13. Portfolio and references
Unless otherwise agreed in writing, MicroCache may mention completed projects, client names, logos, screenshots, general project descriptions, and non-confidential results in its portfolio, website, proposals, or marketing materials.
If you do not want your project or company to be referenced publicly, please tell us in writing before the project begins.
14. No guarantee of results
We aim to provide professional and reliable services, but we do not guarantee specific business results, revenue, rankings, conversions, app downloads, advertising results, search engine positions, or other commercial outcomes unless explicitly agreed in writing.
15. Disclaimer of warranties
The website and general information on it are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be available, secure, error-free, or free from harmful components.
To the maximum extent permitted by law, MicroCache disclaims all warranties, whether express or implied, related to the website and general website content.
16. Limitation of liability
To the maximum extent permitted by applicable law, MicroCache shall not be liable for indirect, incidental, special, consequential, punitive, or business losses, including loss of profits, revenue, data, goodwill, or business opportunities.
Where liability cannot be excluded, MicroCache’s liability will be limited to the amount paid by the client for the specific service giving rise to the claim, unless a different limitation is agreed in writing or required by law.
17. User-submitted information
When you submit information through our website, contact forms, email, or other communication channels, you confirm that the information is accurate and that you have the right to share it with us.
You should not submit sensitive personal data, confidential third-party information, or materials you are not authorized to share.
18. Privacy
Our handling of personal data is explained in our Privacy Policy. Please read it here: Privacy Policy.
19. Changes to these Terms
We may update these Terms from time to time. The updated version will be published on this page with a new “Last updated” date.
Your continued use of our website or services after changes are published means that you accept the updated Terms.
20. Governing law and jurisdiction
These Terms are governed by the laws of the Republic of Croatia, unless mandatory consumer protection or other applicable laws require otherwise.
Any disputes will be handled by the competent courts in Croatia, unless applicable law requires another jurisdiction.
21. Contact
If you have questions about these Terms, contact us at: